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FAQs

What is bean to bar chocolate?
Bean to bar is the term used to describe chocolate that is made straight from the cocoa bean. The majority of chocolatiers buy a bulk source of chocolate and melt it down to craft their chocolates.  We roast, hand sort, winnow, pre-refine, refine, conche, temper, and mould all of our chocolate in our workshop.

How long does the chocolate-making process take?
From whole beans to finished chocolate, it’s about a 4-5 day process.  If you count the moulding and packaging, it is about 7-10 days.

Which cocoa beans do you use?
We use fine flavor cacao primarily from Central and South America (Dominican Republic, Mexico, Ecuador, Peru, Bolivia, Colombia, and Nicaragua) but we most recently expanded our sources to include cacao from Madagascar. Most of the cocoa beans we bring in are Organic and Fair Trade certified.  However, in the cases where certification is not in place, we ensure organic growing practices and beyond fair trade labor policies through transparent sourcing that we ensure by working with trustworthy partners such as Uncommon Cacao and Meridian Cacao Co.   

Why, in particular, do you use cocoa beans from Peru?
Bryan and his wife, Dahlia, spent time traveling in Peru, and visited the regions where the cacao is grown.  Dahlia is the founder of Corazon de Dahlia, a non-profit in the Andes of Peru.

Who designed your packaging?
Originally, Scarlet Duba, of Duba Design in Ithaca, NY, followed by Angel Bomb Design in Minneapolis, MN.  We have recently revamped our packaging design with All Good NYC, based in Brooklyn, NY, and worked on our Limited Release and Bourbon Caramel Box packaging with Good Measure, also based in Brooklyn, NY.  Next, we continue the journey with Plaid Penguin based in NC! 

How are you eco-friendly?
Our chocolate bars are placed in recyclable bags and outer wrapped in paper. Many of our printed materials use soy-based and vegetable-based inks. Our other packaging, including jars and tins, are easily reusable, so get creative.  In-house, we have a recycling program, and our staff are very conscious about reusing boxes, tins, and other containers to reduce our waste.  We also focus on local sourcing when possible, especially for our confectionary work where we highlight the bounties of the Hudson Valley by picking fresh raspberries from Westwind Orchard for example. 

Is your chocolate gluten free, nut free, or dairy free?
Although many of our products don't explicitly include gluten or nuts, our products are made in a factory that contains gluten, nuts, and milk.  

Do you offer discounts?
Yes, we frequently offer promotional coupons to those who follow us on social media or subscribe to our newsletter.  For special inquiries about large quantity orders or custom events, feel free to contact us.